FAQ

Last update: 25-02-2022

General information Doloris’ Rooftop and Meta Maze:
From February 25th onwards:
– Normal opening hours will apply again.
– Corona access card is no longer required.
– 1.5 meter distance is no longer required.
– Face masks are no longer required.

Our address is: Spoorlaan 21, 5038CB Tilburg

There is no parking space at the venue. Please navigate to the address of one of the paid parking in the center:
Parkeergarage Pieter Vreedeplein; Telegraafstraat 20, 5038 BM Tilburg.
Parkeergarage 013 Tivoli; Heuvel 3, 5038 CN Tilburg.

Doloris is right next to the Central Train and Bus Station of Tilburg. Exit the station on the city side and go left. Doloris is on the left after 500 meters.

You can find the opening hours for the Rooftop here.

Last update: 25-02-2022

General information Doloris’ Rooftop and Meta Maze:
From February 25th onwards:
– Normal opening hours will apply again.
– Corona access card is no longer required.
– 1.5 meter distance is no longer required.
– Face masks are no longer required.

Our address is: Spoorlaan 21, 5038CB Tilburg

There is no parking space at the venue. Please navigate to the address of one of the paid parking in the center:
Parkeergarage Pieter Vreedeplein; Telegraafstraat 20, 5038 BM Tilburg.
Parkeergarage 013 Tivoli; Heuvel 3, 5038 CN Tilburg.

Doloris is right next to the Central Train and Bus Station of Tilburg. Exit the station on the city side and go left. Doloris is on the left after 500 meters.

You can find the openings hours for the Meta Maze here.

You can come to Doloris’ Meta Maze together but you enter the Meta Maze separately. You explore the maze on your own.

It is possible that you come across each other when you are inside, but you will have to continue on your own.

Upon arrival at the venue, all phones and (smart)watches, bags, coats, and accessories can be stored inside a rented locker, that you rent for €2,50. The lockers can only be hired with contactless payment with your debit card. Please note: if you bring more than just a coat, e.g. a backpack, it is required to rent a locker. Big backpacks and laptop bags (15” and above) don’t fit inside the lockers. Please leave these bags at home or at your stay.

If you want to maintain possession of your phone, you can use a Yondr case to secure the phone. The case can only be opened at the end of the experience and not inside the Meta Maze. The use of Yondr cases is free.

A ticket for Doloris’ Meta Maze can range between €19 and €25 depending on the day of the week and the time of the year.

Online you can order up to 8 tickets. If you want to visit with more than 8 people, contact us via our group form. Please note: it is not possible to visit with a group on a weekend day. Group visits are only available from Monday to Friday.

Doloris does not accept discounts for student cards or the museum card. We do work with the CJP pass, tickets can be purchased through their website.

The Meta Maze is not suitable when you’re:

• pregnant
• physically and/or mentally unstable
• in a wheelchair
• sensitive to an epileptic seizure
• under the age of 12
• claustrophobic and/or have a fear of small, dark spaces
• have an anxiety disorder
• under the influence of alcohol or stimulants
• night-blind/can see poorly in the dark

The Meta Maze is physically challenging. You’ll have to crawl and climb through your journey. Inside there are plenty of spaces to rest when you get exhausted.

Unfortunately, the Meta Maze is not suitable or accessible for everyone. To enter the maze you have to be in good physical condition.

You can wander in the Meta Maze for however long you want. The duration depends on you.

The estimated time for your journey is between 30 and 60 minutes.

The Meta Maze is absolutely not meant to be scary. There are no actors inside or elements to scare you.

If you have a serious fear of small spaces or have an anxiety disorder, this experience might not be suitable for you.

The minimum age to visit the Meta Maze is 12 years old. We have decided on this age because it is an individual experience and children from 12 years and up are able to experience alone.

There is no maximum age, when you’re well on your feet, you can visit the Meta Maze.

In order to enjoy the full experience, everyone will have to wear a blindfold upon entering the Meta Maze. This is part of the journey.

We recommend wearing comfortable clothes in which you can move easily. Do not wear your best and newest clothes. As the Meta Maze is physically challenging, there are some restrictions to your outfit.

• wear solid shoes; no high heels or flip-flops
• wear clothes in which you can move easily

Due to physical movement, it can be hot inside the maze, you will be fine in a t-shirt. You’ll be crawling and climbing, for that reason, long pants will be the most comfortable during the experience. Please note: tracksuits, joggers or soccer shirts are not allowed on the Rooftop, so if you want to visit the Rooftop afterwards, we recommend to not wear these types of clothing.

Tickets are booked on a specific timeslot. Places are reserved for you personally and can’t be changed on the day itself.

Tickets on a timeslot can’t be canceled after purchase unless you have purchased the ‘possibility of cancellation’ with your tickets. With the possibility of cancellation, you have the option to cancel your tickets up to 5 minutes before your reservation and receive restitution for the tickets by sending an e-mail to refunds@globalticket.nl. The 2 euro you pay per ticket for the possibility of cancellation will not be included in your refund.

You can buy tickets at the check-in machines at our location. But there might be a chance there are no timeslots available. To avoid disappointment we highly recommend to buy your tickets online beforehand.

Yes, you have to make two reservations if you want to visit both. We recommend leaving about 1,5 hours between your visit to the Meta Maze and your visit to the Rooftop. For example, you visit Doloris’ Meta Maze at 16:00h and you make the reservation for the Rooftop at 17:30h. The average time you spend inside the Meta Maze is around 30 to 60 minutes.

Doloris’ Meta Maze is not a pop-up store but is here to stay. We will be open until eternity.

If you are coming from far, far away, or just planning on staying in Tilburg, Doloris made a fine selection of two hotels and a hostel in Tilburg to make it easier for you.

Van der Valk Hotel
Valk Exclusive hotel. With 148 hotel rooms, 10 rooms, a restaurant, a bar, a modern gym, and a roof terrace, you will have a great time here and you will not be short on anything.

Hostel Roots
The beautiful national monument and former bank building is located a stone’s throw from Central Station. Hostel Roots now also has a Tiny House in the Spoorzone.

Mercure Hotel
Mercure Hotel Tilburg Centrum is located in the center of Tilburg. Modern rooms are available with satellite TV and a minibar. There is also a cozy terrace on the street side.

Doloris’ Meta Maze is built by the art collective KARMANOIA and other artists.

To generate positive impulses on human perception, Karmanoia creates immersive environments, such as Peristal Singum in Berlin. Following a deep creative need, they provide the world with walkthrough art installations.

Karmanoia is an artistic consortium and in the past 15 years, their cultural platform has functioned as a hub for people with all kinds of talents.

Through Karmanoia, musicians, performers, builders, and visionaries have discovered their potential by connecting to others with similar longings.