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Cancellation Policy

Tickets on timeslot
Tickets are booked on a specific time slot. Places are reserved for you personally and cannot be changed on the day itself.

 

It is possible to change the date and time a maximum of 24 hours (1 day) before your visit. Please contact support@globalticket.nl if you want to choose a new time slot. Or call 020 244 287 7 You can reach Global Ticket, our ticket provider, 7 days a week from 9.00h – 17.00h. If your visit takes place within 24 hours, you can no longer change your reservation. If you are unable to retrieve your time lock, your tickets will expire.

 

Tickets on a time slot cannot be cancelled after purchase, unless you have purchased the ‘possibility of cancellation’ with your tickets.